Privacy Policy
Last updated: June 3, 2025
1. Overview
heicgo.com ("heicgo", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and disclose information when you use our HEIC to JPG conversion tool and associated services.
All image conversion happens locally in your browser. Your HEIC files, converted JPEGs, and EXIF metadata never leave your device and are never transmitted to our servers.
2. Information We Collect
2.1 Automatically Collected Information
When you visit heicgo.com, we automatically collect certain information via third-party services:
- Log Data: IP address, browser type, referring/exit pages, date/time stamps (collected by Cloudflare CDN for security and performance).
- Analytics: Anonymous usage data via Cloudflare Web Analytics (does not use cookies or track individuals across sites).
2.2 Information We Do NOT Collect
- HEIC files you upload for conversion
- Converted JPEG files
- EXIF metadata (GPS location, camera info, timestamps)
- File names or contents
- Personal identification information (names, emails, addresses)
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and serve advertisements.
3.1 Google AdSense & Advertising Cookies
We use Google AdSense to display advertisements on heicgo.com. Google uses cookies, including the DoubleClick cookie, to serve ads based on your prior visits to our site and other websites on the internet.
Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet. These cookies collect information about your browsing behavior to show you relevant advertisements.
Your choices regarding Google advertising cookies:
- You may opt out of personalized advertising by visiting Google Ads Settings.
- You may opt out of third-party vendor cookies by visiting aboutads.info or youronlinechoices.com.
- You can configure your browser to block or alert you about cookies. Note that blocking cookies may affect site functionality.
European users: Under GDPR, we obtain consent before setting non-essential cookies where required. You may withdraw consent at any time.
3.2 Essential Cookies
We use a minimal cookie to remember your language preference (locale selection). This cookie is strictly necessary for site functionality and does not track you across sites.
3.3 Web Analytics (Privacy-First)
We use Cloudflare Web Analytics, which is a privacy-first analytics solution that does not use cookies, does not track individuals across sites, and does not collect personally identifiable information.
4. How We Use Information
The limited information we collect is used for:
- Displaying relevant advertisements via Google AdSense
- Monitoring site performance and availability (Cloudflare CDN)
- Understanding aggregate usage patterns to improve the service
- Preventing abuse and ensuring security
5. Third-Party Services
We use the following third-party services that may process data:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google AdSense | Display advertising | Google Privacy Policy |
| Cloudflare | CDN, security, DNS | Cloudflare Privacy Policy |
6. Data Security
Since all image processing occurs client-side, there is no server-side storage or transmission of your files. The site is served exclusively over HTTPS via Cloudflare's global CDN, encrypting all data in transit.
7. Children's Privacy
heicgo.com is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us.
8. Your Rights (GDPR / CCPA)
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@heicgo.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.
10. Contact Us
For questions about this Privacy Policy, contact:
Email: privacy@heicgo.com
Website: heicgo.com/en/contact