Frequently Asked Questions
Is heicgo really free?
Yes, heicgo is completely free with no limits on file count or conversions. The site is supported by advertisements.
Are my photos uploaded to a server?
No. All HEIC to JPG conversion happens locally in your browser. Your files never leave your device.
Does the conversion preserve EXIF metadata?
Yes! heicgo preserves EXIF data including GPS location, date/time, and camera model — this is our key differentiator.
What is the maximum file size?
Each file can be up to 50MB.
Which browsers are supported?
Safari 17+ (fastest), Chrome, Firefox, and Edge all work.
Can I batch convert multiple files?
Yes. Drag in multiple files and use 'Download All (ZIP)' to get them in a single archive.
What quality setting should I use?
Default 92% is a good balance. Use 100% for best quality or 60-80% for smaller files.
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